When your order is ready for pick up, you will receive an email.  Please check your inbox and spam.  The email will come from Platinum Graphics.  It will look like this:

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Platinum Graphics

Your order is ready (#000000)

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Monday thru Thursday we close at 3pm.  If your event is on these days, please remember to pick up your items on time.

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Friday we close at 6pm.  We ARE NOT OPEN on Saturdays nor Sundays.  Please do not make plans to pick up on the weekends.

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If someone else needs to pick up for you, they will need your full name or your order number.